Payroll Batch - Fix

Creation date: 1/4/2024 10:51 AM    Updated: 1/4/2024 10:51 AM
RDP into the GP server
Open Microsoft SQL Server Management Studio 
Right click on Action -DGP
Choose New Query
Paste 
Delete DYNAMICS..UPR10300
Delete DYNAMICS..UPR10304
Choose Execute
Should be fix the payroll lock

Question:


Good afternoon,

I verified that no one was in the batch but I still can’t get in it.  Are you able to clear it for me?



Melissa Allen
Administrative Services Manager
Action Environmental
Work: 
Cell: 
Fax: 
Email: 
Providing environmental services, industrial services, remediation services, rail services, pipeline and terminal services, and painting and coating services to the Southeast, Midwest and South Central U.S. from locations in Alabama, Florida, Georgia, Mississippi, Missouri, Oklahoma, Tennessee and Texas.

Action Environmental is a member of the Common Ground Alliance (CGA) and approved as an accredited Excavator Contractor through the Damage Prevention Institute. For more information, visit https://dpi.commongroundalliance.com/Participate/Accredited-Organizations.
3007 N 50th St
Tampa, FL 33619


Answer:

Hello,

This should be fixed.  If not, let me know.  

Thanks,  



Phillip Gillispie
205-271-4442


Your ticket has been assigned to Phillip.



This email originated from outside of the organization.


Good Morning Tyler/Melissa,

I’m sorry, I sent an update to Wennsoft, but did not get anything back and have been side tracked with other year end support.  The support queues can get rather busy this time of year.

Let me drop another note to Wennsoft just to follow through.  In the meantime, if Phillip has a known resolution, let me know and we can archive it for future reference.

Jose Garcia
Director of ERP Services
jgarcia@templetonco.com
www.templetonco.com


                  

WEST PALM BEACH
  222 Lakeview Avenue, Suite 1200
  West Palm Beach, FL 33401
  T: (561) 798-9988 | Cell: (954) 292-3106

  FORT LAUDERDALE
  201 East Las Olas Boulevard, Suite 1650
  Fort Lauderdale, FL 33301
  T: (954) 333-0001 | Cell: (954) 292-3106





Thanks Jose.

Melissa,

Is this something that you said Phillip usually fixed?  Maybe he can be looped in and he and Jose can discuss what this is and what is causing it.

Thanks,
Tyler

Tyler Jenkins
Senior Controller
Work: 
Email: 
Action is a growth-oriented, leading provider of specialized transportation and environmental services. These services include specialty chemical, hazardous waste and heavy-haul transportation, freight brokerage, industrial cleaning and a broad range of environmental remediation services. As an asset and non-asset services provider, we transport the most hazardous, heaviest and largest products. We clean up the dirtiest plants, messiest spills and nastiest environmental sites. Our people are ethical, experienced and environmentally conscious entrepreneurs committed to getting the job done right for our customers safely, the first time, every time.





Yes, Phillip has fixed it in the past.  I think the issue this time around was that when I submitted the ticket, he was off and Jeff was trying to help.

Melissa Allen
Administrative Services Manager
Action Environmental
Work: 
Cell: 
Fax: 
Email: 
Providing environmental services, industrial services, remediation services, rail services, pipeline and terminal services, and painting and coating services to the Southeast, Midwest and South Central U.S. from locations in Alabama, Florida, Georgia, Mississippi, Missouri, Oklahoma, Tennessee and Texas.

Action Environmental is a member of the Common Ground Alliance (CGA) and approved as an accredited Excavator Contractor through the Damage Prevention Institute. For more information, visit https://dpi.commongroundalliance.com/Participate/Accredited-Organizations.
3007 N 50th St
Tampa, FL 33619




No, Jose was looking into it but never got a response.

Melissa Allen
Administrative Services Manager
Action Environmental
Work: 
Cell: 
Fax: 
Email: 
Providing environmental services, industrial services, remediation services, rail services, pipeline and terminal services, and painting and coating services to the Southeast, Midwest and South Central U.S. from locations in Alabama, Florida, Georgia, Mississippi, Missouri, Oklahoma, Tennessee and Texas.

Action Environmental is a member of the Common Ground Alliance (CGA) and approved as an accredited Excavator Contractor through the Damage Prevention Institute. For more information, visit https://dpi.commongroundalliance.com/Participate/Accredited-Organizations.
3007 N 50th St
Tampa, FL 33619



Did this get resolved?

Thanks Jose.  And thanks for getting back so quickly.

-Tyler

Tyler Jenkins
Senior Controller
Work: 
Email: 
Action is a growth-oriented, leading provider of specialized transportation and environmental services. These services include specialty chemical, hazardous waste and heavy-haul transportation, freight brokerage, industrial cleaning and a broad range of environmental remediation services. As an asset and non-asset services provider, we transport the most hazardous, heaviest and largest products. We clean up the dirtiest plants, messiest spills and nastiest environmental sites. Our people are ethical, experienced and environmentally conscious entrepreneurs committed to getting the job done right for our customers safely, the first time, every time.







This email originated from outside of the organization.


Hello Tyler,

I checked some of our online resources, but I’m not finding a reference to clearing at locked Timetrack batch.  I also tried a SQL profiler trace to see if we could identify a specific table but did not get any results.  It’s probably a simple update, but I am going to need to reach out to Wennsoft to see if we can identify.  I’ll drop a note to them shortly and will let you know what comes back.

Thank you.

Jose Garcia
Director of ERP Services
jgarcia@templetonco.com
www.templetonco.com


                  

WEST PALM BEACH
  222 Lakeview Avenue, Suite 1200
  West Palm Beach, FL 33401
  T: (561) 798-9988 | Cell: (954) 292-3106

  FORT LAUDERDALE
  201 East Las Olas Boulevard, Suite 1650
  Fort Lauderdale, FL 33301
  T: (954) 333-0001 | Cell: (954) 292-3106





Gotcha

Melissa Allen
Administrative Services Manager
Action Environmental
Work: 
Cell: 
Fax: 
Email: 
Providing environmental services, industrial services, remediation services, rail services, pipeline and terminal services, and painting and coating services to the Southeast, Midwest and South Central U.S. from locations in Alabama, Florida, Georgia, Mississippi, Missouri, Oklahoma, Tennessee and Texas.

Action Environmental is a member of the Common Ground Alliance (CGA) and approved as an accredited Excavator Contractor through the Damage Prevention Institute. For more information, visit https://dpi.commongroundalliance.com/Participate/Accredited-Organizations.
3007 N 50th St
Tampa, FL 33619



Phillip is off today. 



Normally Phillip can open it up for me.

This is for the batch I circled which belongs to Jennifer in Decatur.  Not sure why Cartha is on the email?

Melissa Allen
Administrative Services Manager
Action Environmental
Work: 
Cell: 
Fax: 
Email: 
Providing environmental services, industrial services, remediation services, rail services, pipeline and terminal services, and painting and coating services to the Southeast, Midwest and South Central U.S. from locations in Alabama, Florida, Georgia, Mississippi, Missouri, Oklahoma, Tennessee and Texas.

Action Environmental is a member of the Common Ground Alliance (CGA) and approved as an accredited Excavator Contractor through the Damage Prevention Institute. For more information, visit https://dpi.commongroundalliance.com/Participate/Accredited-Organizations.
3007 N 50th St
Tampa, FL 33619




Afternoon Jose,

Is this something you can take a look at for us?

Thanks,
Tyler

Tyler Jenkins
Senior Controller
Work: 
Email: 
Action is a growth-oriented, leading provider of specialized transportation and environmental services. These services include specialty chemical, hazardous waste and heavy-haul transportation, freight brokerage, industrial cleaning and a broad range of environmental remediation services. As an asset and non-asset services provider, we transport the most hazardous, heaviest and largest products. We clean up the dirtiest plants, messiest spills and nastiest environmental sites. Our people are ethical, experienced and environmentally conscious entrepreneurs committed to getting the job done right for our customers safely, the first time, every time.


From: helpdesk <helpdesk@actn.com>
Sent: Tuesday, January 2, 2024 12:21 PM
To: Tyler Jenkins <tyler.jenkins@actn.com>
Subject: Fwd: {67790021}: Payroll Batch




Your ticket has been assigned to Jeff.
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